Depression Marathon Blog

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Diagnosed with depression 19 years ago, I lost the life I once knew, but in the process re-created a better me. I am alive and functional today because of my dog, my treatment team, my sobriety, and my willingness to re-create myself within the confines of this illness. I hate the illness, but I'm grateful for the person I've become and the opportunities I've seized because of it. I hope writing a depression blog will reduce stigma and improve the understanding and treatment of people with mental illness. All original content copyright to me: etta. Enjoy your visit!

Thursday, July 24, 2008

Kudos to US Bank

Related Post: The Bank stole my money.

Update: Kudos to US Bank! After a few more e-mails and a couple more phone calls, I spoke with Kathleen at the Stillwater US Bank location where my $50.00 went "missing." She confirmed a few pieces of information so she could "review the tapes," but then immediately asked for my address so she could send me a $50.00 check. They are going to refund my money. She obviously hadn't yet "reviewed the tapes," but she was going to refund my $50.00 anyway. Cool. It almost seemed too easy after all the previous hoop jumping. Perhaps she had already reviewed the receipts and found the teller was at least $50.00 over. I don't know. She didn't say if she found an error or not. I don't really care. She did the right thing. I am a happy customer who will continue to bank with them. Maybe that actually did matter for something. Thanks, Kathleen.


Bradley said...

I'm absolutely certain it was your charming personality that did it.

etta said...

Bradley, you always make me laugh! And I am absolutely certain you are correct! Have a great night!

Kass said...

I'm glad this was resolved well.